Our Service Model Validation


The UBC Vancouver Campus and community are constantly changing, and Campus Security is reviewing its service model to make sure it is meeting the needs of students, faculty, and staff.

Over the past decade, UBC has grown considerably and now is similar to a city or town, in addition to being a university campus. With a dynamic and diverse population, safety for everyone is a core value and Campus Security is working to create a safe and secure space for all.

UBC Vancouver Campus Security is taking a look at its services and organizational model to better understand how it can best meet the needs of a rapidly changing community. We are committed to listening, doing the research, and designing a security model that will serve the community who lives, works, learns and plays on our campus.

Three streams of work will inform the Campus Security model validation:

  1. Engagement with students, faculty, staff, and community members (to be completed by June 2023).
  2. Benchmarking to post-secondary institutions and municipal government environments.
  3. Industry review of standards and best practices associated to services provided within the campus security model.

Thank you for your participation

The Active engagement process has now closed. Thank you for those that completed the online survey, stopped by a pop-up event, took part in an interview, an in-person dialogue session, and/or submitted a formal email submission. Your feedback and input are important.

The engagement process was conducted by an external engagement consultant between March 27- April 18, 2023. The feedback period was open to all students, faculty, staff, and the community to share their own experiences, feedback, and input on Campus Security.

For more information on the project and engagement process, review our Project Backgrounder and Project FAQ.

Summer 2023

The engagement consultant is currently going through all of the feedback and input received through the community engagement process. We will be sharing key themes of what was learned through the engagement process in the Summer of 2023.